Our Process
From initial consultation to project completion - how we ensure your satisfaction every step of the way.
How We Work With You
A clear, simple process from first contact to final guarantee.
Initial Contact
Contact us by phone or through our website to discuss your project requirements. We're available to provide initial advice and guidance.
- Free initial consultation by phone
- Understanding your specific needs
- Scheduling site visit if required
Site Assessment
We visit your property to assess the work required and discuss your preferences in detail.
- Thorough on-site evaluation
- Discussion of materials and options
- Professional recommendations
Free Written Quotation
We provide a detailed, written quotation with no hidden costs. All prices are clearly itemized.
- Detailed breakdown of all costs
- No hidden charges or surprises
- Valid for 30 days
Project Planning
Once you accept our quotation, we plan the project timeline and coordinate all necessary materials.
- Detailed project schedule
- Material ordering and delivery
- Clear communication throughout
Quality Workmanship
Our qualified tradesmen carry out all work to the highest standards with regular quality checks.
- Work carried out by qualified tradesmen
- Regular progress updates
- Adherence to safety standards
Final Inspection & Guarantee
We conduct a final inspection with you to ensure complete satisfaction before providing our guarantee.
- Thorough final inspection
- Customer satisfaction confirmation
- Full written guarantee provided
Our Commitments to You
Consistent quality, transparency, and care on every project
Part Payment Policy
Part payment only after work has started and materials are on site
Fully Insured
Public liability insurance for your complete peace of mind
100% Satisfaction
We ensure complete customer satisfaction on every project
Ready to Get Started?
Contact us today for your free consultation and written quotation. Over 30 years of trusted service in Edinburgh.